Privacy Policy

Cancellation and Refund

Policy for cancellation and refund:

  • Customers can cancel an order within 3 days from the order date and get a full refund. Any cancellation after 3 days will be subject to a 20% charge of the invoice value.
  • Cancellation of order after delivery is not allowed.
  • For reasons beyond control, BION Style Ltd. may cancel your order. In such cases, BION Style Ltd. will refund the customer in full.

Valid conditions and reasons to return an item:

  • Delivery of wrong product
  • Delivery of the products with missing parts

Refund may be refused in any of the following conditions:

  • Damages due to misuse of products
  • Any damage which are not covered under the manufacturer's warranty

Product Exchanges

Policy for cancellation and refund:

  • If you change your mind, you may seek replacement with a different product of the same price or higher within 7 days. No cash refund will be provided. If your product of choice is of a higher price, you must pay the difference in price at our showroom. Standard delivery charges for delivery will apply.
  • We will be unable to provide an exchange for your purchased items if the product is found to be stained, scratched or damaged.

Product Order and Delivery

Product Order:

  • Product must be paid in full before delivery.

Delivery:

  • Estimated delivery timeline are mentioned with all individual products on our website. However, due to any unavoidable circumstances, the product delivery date may change. Please note that our delivery timeline may vary from 5 to 30 days in case of issues outside the control of BION Style Limited.
  • Wherever necessary, our experienced service personnel will visit to assemble the necessary either at the time of delivery or within 1-3 working days after delivery.

Warranty

Terms & Conditions:

In the unlikely event that your product needs warranty service, please contact our showroom via email or phone number. After receiving the service request, BION Style Ltd. will decide at its sole discretion, if the product will be collected for examination/repair, will be (partly or fully) replaced, or if the service request will be rejected. Where warranty is provided on products, the warranty shall remain in force for 1 years starting on the date of delivery. After 1 year, you might be asked for a financial contribution for possible extra costs that have to be made.

In General:

  • The warranty is valid from the date of delivery to the first owner.
  • The warranty covers repair requests of manufacturing faults.

Exclusions and Limitations

This guarantee does not cover:

  • Normal and natural wear and tear
  • Wear and tear of wheels and caps
  • Damages caused by improper and excessive use and abuse
  • Improper assembly or servicing by unqualified persons
  • Specific characteristics of product and material that are not covered by the guarantee
  • Poor maintenance

Privacy Policy for BION Style Limited

At Bion Style, accessible from www.bionltd.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Bion Style and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Bion Style. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the Free Privacy Policy Generator.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Consent

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, and the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our business
  • Improve, personalize, and expand our business
  • Understand and analyze how you use our business
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the business, and for marketing and promotional purposes
  • Send you emails

Log Files

Bion Style follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Bion Style.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Bion Style, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Bion Style has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Bion Style's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Privacy Rights (Do Not Sell My Personal Information)

Among other rights, consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Bion Style does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.